Tankless Water Heater Titan SCR2

Is the tankless water heater quiet?
Yes, the Titan tankless water heater is absolutely quiet during operation. The unit is electronically controlled, employing advanced microchip technology, so there are no noisy moving or mechanical parts.
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Can I adjust the water temperature?
Yes, the tankless water heater allows you to easily adjust the water temperature to your liking. There is a temperature control knob conviniently located on the front of the unit which allows you to set the water temperature.
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Savings & Benefits

Can I really save on my water heating costs using the Titan?
Yes. You can save up to 60% on your water heating costs.
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How many showers can the Titan Tankless Water Heater provide?
You can take endless hot showers with the hot water the Titan provides. Because it does not use a tank, there is no limit, no hot water to run out of. You and your family can enjoy shower after shower without running out of hot water.

And since the Titan heats water only as it is drawn, you will also save on your water heating costs. You will save AND have an endless supply of hot hater on demand.
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How does the Titan Heater work?
One of the greatest benefits of the Titan Heater is that it only consumes energy on demand; that is, when you open your hot water faucet. The water is heated immediately and in just seconds you'll have hot water at your finger tips. The key to the savings is the on demand method by which water is heated, only when you needed.
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Does the compact size of the Titan Heater limit its power?
One of the great benefits of the Titan Heater is its compact size by which allows installation almost anywhere. Because of it size the Titan Heater is composed of a newer and more advance technology giving it a greater capacity. It does not only make installation quick and easy, requiring no venting or pressure relief valves, but making it a faster and more accurate temperature sampling system. In relation to it size, this techonogy has an advance average of 99.5% over other heaters, making it the most efficient and powerful water heater in the market.
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What are the dimensions of the Titan Heater?
Dimensions: 10" in height / 7" in width / 2.75"in depth / 8.0 lb in weight
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Wholesale Pricing

Do you offer discount wholesale pricing?
Yes, we offer discount pricing on volume purchases. We work with builders, architects, contractors, plumbers, electricians and other professionals interested in our Tankless water heaters.
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What prices do you offer on volume purchases?
We'd like to hear more about the nature of your business and the number of units your are interested in. Please use the Professional's Contact Form to obtain more detailed information.
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Shipping Options

How soon should I expect my order to arrive?
Orders placed by 2:00PM ETD are usually processed and shipped the same day. For ground shipments, the actual travel time of your package will vary depending on your location. Please refer to the map below:

Click to Enlarge

Please keep in mind the map above applies only to Ground Shipping.
All shipping options are as follows:
- Next Day Air: 1 Business Day
- 2-Day Air: 2 Business Day
- Standard Ground: 1-7 Business Day (see map above)
- Freight Carrier: Please call
- International: Please call
Also, please note that these times indicate only transit times. In stock items generally ship out the same day, or within one business day. Special order items, or items on backorder may take longer to ship from our warehouse.
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Weekend / Saturday Delivery
UPS

UPS Does not delivery on Saturdays. However, they do offer to select cities the option to deliver on Saturday at an additional cost. The Saturday option is only available for Next Day Air and 2nd Day Air services.

Please note that if you select Overnight shipping on a Friday, your package will arrive on Monday. Only by requesting Saturday Delivery will you get it the next day.
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When returning the item, do I pay for the shipping cost?
Yes. If you wish to return the product within the thrity (30) days period you are responsible for the shipping costs.

You are also responsible for shipping costs when sending your product in for warranty/reapair purposes. We will, however, pay for the return shipping cost of a working product back to you.
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I need my order now! Can you send it overnight?
Yes, we can send your order overnight; but please let us know in advance. Additional shipping charges will apply.
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Do I have a way of tracking my order once it ships?
Yes. Once your order ships, you will receive an email containing your tracking number and instructions on tracking your order.
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Warranty

What should I do in order to activate my warranty?
To activate the manufacturer's warranty you must submit the Warranty Registration Certificate Card completed and signed by the original purchaser and mailed to an authorized agent within thirty (30) days from the original purchased date.
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How long is the warranty
A limited manufacturer's warranty is offered on this product for a total of ten (10) years.
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How does the warranty work?
Our manufacturer's warranty consists of a one (1) year warranty on heating components and a total of ten (10) years warranty on casing/water-carrying components from the original date of purchase.
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What does the one year warranty cover?
The one year manufacturer's warranty covers everything: heating components, electronic parts, every component in the product. If your product simply stops working/heating during the one year term from the original puchase date, it will replaced or repaired, free of charge.
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What does the ten year warranty cover?
The ten (10) years manufacturer's warranty covers any casing/water-carring components in your unit. If your product suddenly begins to leak water internally during the term of ten (10) years from the original purchase date, it will be replaced or repaired, free of charge.
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Return Policy

Return Policy
- Restocking charge is a minimum 30%
- Returns are not accepted for products after they have been installed
- Returns must be in new condition, free of dents, scratches, or any aberrations resulting from improper handling and/or abuse
- No returns on parts
- Return policy is limited to 30 days from the date of purchase
- Shipping costs are not refundable
- Returns are shipped at purchaser's expense
- We are not responsible for lost or damaged packages. Please be sure to obtain a tracking number and insurance for all packages you ship to us.
- Products must be returned in original shipping packaging, along with all original accessories and documentation intact, i.e. manuals, registration cards, etc.
- If your item was damaged/defective upon arrival, you must notify us within 30 days of purchase date. If determined by our technicians that the product is in fact damaged/defective, we will provide a prepaid return label at no cost to you to send back the damaged/defective product. A replacement product will be shipped to you at no additional cost.
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How do I cancel my order?
You may cancel your order at any time before it ships. Orders usually ship within 1-2 days, so just let us know before it ships out.

If your order has already been shipped by the time you decide to cancel it, you will have a period 30 days to return your purchase for a refund. Please refer to item above for more details on our return policy.
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Preparing your package for return
Please be sure to include proper documentation in the package.

We need to know who you are!

Please include a copy of your invoice in the package. If you do not have the invoice available, please include:
- Copy of original invoice
- Any other contact information including phone number, name, address, and email
- A brief note describing problem and reason for returning your product.

Installing Your Tankless Heater

Where can I install my Titan?
The Titan can be installed right where your old heater used to be. A minimum of 12" clearance must exist from the top of the unit to the ceiling, and from bottom of unit to the floor.

As with all electric appliances, your Titan tankless water heater is designed to operate indoors, and must be protected from rain and weather elements.
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Can I install the Titan myself?
Due to its electrical nature, it is recommended you hire a professional to install your Titan heater. Make sure you have the installation guide that came with your tankless water heater available when the installer arrives. The guide has information that will be necessary during installation.
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Can I install the tankless water heater outside?
As with all electric appliances, your Titan tankless water heater is designed to operate indoors, and must be protected from rain and weather elements.

If you must install the tankless unit outside your home, it should at least have the same protection from the weather and the elements as it would indoors. We do not recommend installation outdoors, but if you must, you should consult with a professional in your local area.
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Is the Titan easy to install?
The installation of the Titan is a straight-forward job. Most professional installers will be able to complete the job quickly and without incident.
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Does the Titan need venting?
Installation of our tankless water heater is quick and easy, the Titan requires no venting.
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Does the Titan need a pressure relief valve?
Installation of our tankless water heater is quick and easy. Under normal conditions, the Titan requires no pressure relief valve.

A pressure relief valve is called for ONLY when your plumbing uses plastic (PVC,PVX, etc) tubing. Please note, the pressure relief valve you install must have a rating that will protect your tubing. For instance, if your PVC piping is rated to 100 PSI, you must install a valve rated to protect your piping.

Specifically, the type of valve you need is a Pressure Relief Only valve. These valves do not have the long probe/thermostat found in T&P Relief valves most commonly used for tank water heater applications. (Temperature and Pressure).
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My plumbing pipes use plastic/PVC piping. Can I use your Tankless heater?
Yes, you can use our tankless water heater with your plastic, PVC, PVX or any similar tubing material.

You must, however, use approximately 36 inches of copper tubbing between the tankless heater and your plastic tubing.

The copper tubing must be installed in the inlet and outlet side of the tankless water heater. This copper tubing will act as a buffer, isolating your platic tubing.
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My pressure relief valve is adjustable. To what pressure should it be set?
You must set the pressure to that which is recommended by the manufacturer of your pipes. The pressure relief valve is there to protect your PVC/PVx/Plastic/Poly pipes. Again, please consult with the pressure rating set by the manufacturer of your pipes.
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What are the power requirements: Breaker amp, wire size
- The breaker's amp rating will be determined by your unit's current draw (AMP consumption).
- The wire gauge size (AWG) will be determined by the breaker you will be using. That is, the wire must safely carry the current from breaker to your tankless water heater.
For instance, the SCR2 N-120 draws a maximum of 54 amps. Meaning, it will consume a maximum of 54 amps at peak power output, only as necessary. Our local codes (Miami, FL) call for the use of a 60 amp breaker, and a #6 AWG wire gauge.
Our aim is to provide you with a baseline, or reference point for our tankless water heaters' power requirements. Keep in mind that local building codes vary from one place to the next. You should always check your local building codes to make sure you are complying with the standards in your area.
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What comes in the box?
Your Titan Tankless Heater will arrive in its box, containing:

- The Titan Heater
- Compression Fittings
- Mounting brackets
- Installation Guide
- Warranty Registration Card
- Warranty Certificate

Any additional hardware and material, such as wiring and plumbing items must be provided by your local installer.

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Can I install the tankless water heater in my crawl space? (crawlspace)
Our tankless water heater can be installed anywhere where an electric device/appliance would operate safely. We do recommend that the unit have 12" of free space from the top and the bottom of the unit.

So, if it is safe to operate an electrical device in your crawl space [crawlspace], then it should be ok to install the tankless water heater there. Please always consult with a qualified professional in your area.
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Can I install the tankless water heater in an RV?
Yes, the N-10 can be installed anywhere where there is 110v of available power, including an RV.

Most RV's have at least 110v electrical systems, therefore you will be able to install the Titan SCR2 N-10, as it requires 110v.

If your RV supports 220v you could install our larger units that require 220v electrical service.

Please always consult with a qualified professional in your area.
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Can a tankless water heater be used for Radiant heating in a hydronic system?
The tankless water heater could be used in a radiant system, provided that the incoming/returning water temperature will be less than 100 F degrees.

Please consult with the manufacturer of the radiant system to determine the suitability of a tankless water heater with that particular radiant system.
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Ordering & Security

Can I order the Titan Tankless Water Heater online?
Absolutely, you can place your order online by using our secure checkout.
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Is it safe to place my order online?
Ordering your tankless hot water heater is quick, easy, and secure. In less than 5 minutes your order will be on its way.

Our secure checkout uses the latest Internet technology to make sure your information is secure. Your transaction will be encrypted using industry standard SSL technology(Secure Socket Layer) This means that your information cannot be intercepted or viewed by any third party.
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Can I order the Titan Tankless Water Heater by phone?
Yes, you can place your order by phone. just call us and let us know what you need.

We look forward to hearing from you.
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Can I order the Titan Tankless Water Heater by fax?
Yes, you can place your order by fax.

Simply print one of the order forms below, complete all the required information and fax it to:

305.675.7974
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Can I order the Titan Tankless Water Heater by mail?
Yes, you can place your order by mail. If you prefer to use this method to place your order, please print and mail the order form. You can pay by check, money order or credit card.

HTML Version Tankless Water Heater MAIL ORDER FORM

PDF Version Tankless Water Heater MAIL ORDER FORM

To view PDF files your computer must have Acrobat Reader installed. The software may be downloaded free of charge from Adobe Systems, Inc.

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Well water pump and Tankless Water Heaters

I have hard / mineral water (hardwater). Can I still go tankless?
Our units are extremely resistant to hard/mineral water. The durable incoloy heating elements are housed inside rugged copper/brass chambers. The use of incoloy elements makes our tankless water heaters resistant to mineral deposits and hardwater (hard water) build up. Incoloy is an industrial-grade nickel-chromium heat-resistant alloy.

Incoly has excellent resistance to both reducing and oxidizing acids, carburization, to stress-corrosion cracking, and to localized attack such as pitting and crevice corrosion. The alloy maintains stable structure during exposure to high temperature, therefore incoloy is an ideal material to be used in our tankless heating elements.
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Will the tankless water heater work with well water/well pump?
Our units work well with well-water systems. Pressure variations under 20 PSI are generally tolerated by the units. Keep in mind that water flow and pressure are the eyes and ears of ALL tankless units. This is what tells the unit how much power is required to heat your water.

Our units are designed to operate within a range of 5-150 PSI. It is recommended that your pump be set to run at 60- 80 PSI.

If your system's pressure fluctuates too much, there are a few things you can do to help stabilize the pressure output.
- The pressure gauge on your pump should not allow the water pressure to vary more 20 PSI, if so, this may impair the operation of the tankless water heater.
- Intalling a backflow preventer, if you don't already have one, is considered a must.
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